Self-Service Portal

Empower Users and Reduce IT Overhead with a Modern Self-Service Portal

Identity Center’s intuitive self-service portal empowers users to manage their own identity and access needs, reducing the burden on your IT helpdesk and improving user satisfaction. From a single, centralized location, users can reset their passwords, manage their profiles, request access, and track the status of their requests.A modern self-service portal is essential for reducing the operational burden on IT teams. Rather than contacting the helpdesk for every identity-related need, users can handle many tasks themselves. This improves user satisfaction, reduces helpdesk costs, and frees up IT staff to focus on more strategic initiatives.

Key Features

Profile Management

Enable users to update their personal information and manage their security settings. Users can change their contact information, update their emergency contacts, and configure their security preferences.

Access Requests

Provide a simple and intuitive interface for users to request access to applications and resources. Users can see what access is available and request the access they need to perform their job.

Password Reset

Allow users to securely reset their own passwords without having to contact the helpdesk. Our platform can integrate with your identity verification system to ensure that only the legitimate user can reset their password.